Mary Esther Free Drug and Alcohol Rehab Treatment Centers

7940 North Federal Highway Suite 120, Boca Raton 33487

Center Description: Wellness Resource Center provides affordable addiction treatment to men and women, ages 18 and older, who are suffering from dual diagnosis of psychiatric illness and chemical dependency. In a safe, nurturing environment, our patients overcome habitu

User Reviews: In early Feb 2016 I began looking for a long term inpatient substance abuse/mental health treatment facility for my son. He was refusing treatment but I started looking so that I would be ready to go when he decided to accept some help. I spoke with a woman from Wellness who assured me that my insurance was accepted and told me the out of pocket cost would be $3-$4k/mo. I stopped looking for another facility at that time as Wellness had been recommended to me by a few professionals (who knew I was looking for long-term, inpatient treatment) and it was also recommended in a book I read. Mid-April, 2016 my son decides he is ready for help. He calls Wellness for his “intake” call. An hour or so later, a gentleman calls my son back and says our insurance is not accepted. They tell me I will be a direct pay which will cost $9,340/mo. and they need it all up front. My son was in a vulnerable state and has always refused treatment so I agreed. In speaking with the man from Wellness he advised me to book a flight for the next day as often when addicts have time before treatment they will change their minds or go out to party one last time and overdose. The man said to have my flight info ready when he called back in a few hours. I booked a flight, waited for a return call and tried to be patient. Around 5:30 pm I started to get nervous so I called and the office was already closed! Through another contact, I was able to have someone from Wellness get in touch with him after hours and he called me. He said he would email me a Financial Agreement and I was to sign it and fax it back that same night. The Financial Agreement was not clear at all. It made zero sense to me but at this point I was desperate and unable to speak with anyone from the facility again that night. I was worried that if I didn’t sign it that night, he would lose the bed and I wouldn’t even know until we arrived in FL the following afternoon. When we arrived at Wellness, the man was running around like a mad man working on other intakes for the day so we were passed off to a new guy whose name I do not recall. He could not clearly explain the Financial Agreement to me either but did assure me that I would not have to pay any more than the $9,340 for the first 4 weeks (aside from food and cigarette money) and that my insurance would not be accepted by Wellness. I was completely exhausted and was trying to make my flight home that same evening, so I just left. Four weeks went by without them billing our credit card! My son agreed to stay an additional 4 weeks when a woman from the billing department called and asked me to please send her another copy of the Financial Agreement. They lost the first copy somehow. I faxed her the Agreement and paid an additional $8,160 for the additional 4 weeks. In the mail, I started receiving EOB’s from Blue Cross for my son’s treatment at a place called Twelve Oaks (which is mentioned nowhere in our Financial Agreement). When I called Blue Cross, they told me Twelve Oaks was billing for Intensive Outpatient Treatment. I called the woman at Wellness and she attempted to explain why I was “direct pay” while simultaneously they were billing my insurance company after telling me my insurance was not accepted. Her attempts to explain were unsuccessful and she later involved the CFO and the company’s Director. No one could explain why I was being treated as a direct pay and they were also billing Blue Cross but everyone agreed we were due a refund. For months I have been talking to a different person every time I call Wellness. My son was discharged on 5/13/16 and as of 12/18/16 they have not sent a refund of any sort but claim they will be sending $850.00, which is outrageous. Paragraph 1 of the Financial Agreement says $2,275/week for TREATMENT…not housing which they now claim. Why in the world would I sent my son all the way to Florida for outpatient treatment and then pay $7,500/mo. for him to share an apartment with 3 other men Wellness is clearly making their money on their mandatory housing fee and they DO NOT state that up front when you’re dealing with them over the phone or in person! I signed this “contract” under duress and I am considering contacting an attorney at this point. They are in network for my Insurance Company and refuse to bill the housing expense because I signed this crud in an attempt to save my son’s life. There is no reason it should not be billed properly which is all I have asked of them this entire time!

350 Pensacola Beach Road, Gulf Breeze 32561

Center Description: Our individual counseling sessions are designed to incorporate the group counseling and developmental room activities into a workable solution for our guest’s individualized needs. Our counselors are handpicked, have received specialized training in

User Reviews: Dont send anyone here. They are the rudest people I have ever met in my life. They worse a false God and tell everyone that its someone elses fault you have problems. This place cost me my marriage by the counselor Rich encouraging fights. Dont waste your money. Your loved one is a dollar bill to them not a human. The only people they care about is themselves. The facility is nasty. Bugs and smoke odor everywhere. The website is advertising falsely as there are no therapy rooms with water views. Just paintings of the water. The place brainwashes these addicts into thinking that life is all roses and butterflies and if it isn't, blame it on someone else instead of taking responsibility for your actions in life. Don't expect to be involved in the care of your loved one either. They're too stupid to realize that after your loved one leaves the facility, you have to care for them and deal with the problems and trauma.

1815 Corporate Square Boulevard Building 100, Jacksonville 32216

Center Description: Stepping Stone Center for Recovery provides substance abuse treatment services for adult men and women in an outpatient setting. These services include but are not limited to individual and group counseling, behavioral therapy, trauma related counsel

User Reviews: If you are struggling or know anyone who is that this would be a good place for you to check out. This place has an amazing program. Music everywhere. Thank you for your help guys. The clinical staff is highly recommended and very knowledgeable. It is out in nature and very quiet. I cannot thank the staff and his therapists enough.

511 North Dillingham Avenue, Kissimmee 34741

Center Description: When you or a loved one finds it difficult to deal with life’s challenges, Park Place Behavioral Health Care is here to help. The good news is that mental health and substance abuse treatments are more effective than ever. We are proud to

User Reviews: techs and clinicians were great...food fantastic.. They are equipped to help you detox with more natural remedies rather than pills. Of course, they have nurses administering medications when it is needed. Compassionate and experienced staff, individualized treatment, serene location, and family like atmosphere. As far as the counseling sessions, they were very on point and a lot of interaction with other clients. Park Place Behavioral Healthcare provides you will the tools to live a healthy, happy, sober life. The level of care and sincerity I got from the staff at Park Place Behavioral Healthcare, the quality of the program itself, the help and direction I got from the program’s various paths, and the fact that I was able to stay there much longer than I was able to stay at most other programs all combined to give me a stable recovery process that was truly life changing for me.

3153 Canada Court, Lake Worth 33461

Center Description: Substance abuse detox is a critical first step in treatment and should never be attempted without professional supervision. Chronic substance abusers who try and quit drugs or alcohol "cold turkey" almost always fail and can suffer serious and even l

User Reviews: This facility is great from start to finish. The staff is top notch. I cannot say enough about this program. My son had been to three other programs with no luck they were very shady and lied. When I took my son to Behavioral Health of the Palm Beaches I was never so excited. He loves the program, the staff, and the facility. He will be graduating soon! His case manager has been wonderful. Families are kept informed and can make visits. If someone you know needs help this is the right place.